Retention Engine

You're paying to acquire customers you can't keep.

We build you a Retention Engine you own: it wins the right customers through content, paid, and outbound, then finds where you leak them and fixes it, so the ones you win actually stay. I run it on my own business, in public.

Wins customers, keeps the revenue.

Trusted by teams and leaders at

Acquire and keep

Two motions, one engine you own

Bring the right customers in, then keep them. Tools do one. The engine does both, and a human governs every send.

Acquire

Bring the right customers in

  • Content that compounds attention into pipeline
  • Paid that pays back, measured to the revenue
  • Outbound that starts real conversations, a human on every send
Keep

Stop the leak, so they stay

  • Watch the five retention signals on your own stack
  • Find where customers and revenue drain away
  • Fix the leak, so they stay and expand
Where revenue leaks

Five signals. One engine that watches them all.

Revenue does not leak in one place. It leaks across five signals. The engine reads every one, finds the drop, and fixes it, on your own stack.

Activation

Did the new customer reach the first real win. If not, they never come back.

Engagement

Do they keep coming back and using it, or quietly drift away.

Expansion

Do accounts grow, upgrade, and add scope, or stay flat.

Churn risk

Are the warning signs showing before they cancel, while you can still act.

Advocacy

Do happy customers refer and return, or does the goodwill go nowhere.

The method, live

The loop that fixes the leak. Hover any step to watch it run.

Step 01 · Watch. Every visit, click, account move, and product action is a signal. The agents watch them on your own stack and score which are ready.

SignalsLive feedwatching
Acme Co · viewed pricing 3×ready2m
New account · 40 staff, fits ICPfit14m
Beacon Ltd · opened the case studywarm1h
Nova · trial activated a key featureready3h
The gap

The customers come in. They do not stay.

You are told to pour more into the top of the funnel. The bucket leaks. Customers sign up and drift, trials stall, retainers quietly lapse, and buying more traffic just papers over it. I kept watching this on my own funnel: with nothing measured, you cannot see where the revenue drains away. So I built an engine you own that finds the leak and fixes it.

  • Customers sign up, then quietly drift away
  • Trials and onboarding stall before the first real win
  • Accounts stay flat when they should be expanding
  • Churn shows warning signs you catch too late
  • Nothing is measured, so you cannot see where revenue leaks
More traffic cannot fix a leak. Keeping the customers you already won is the whole game.
How it works

It runs on signals, in a loop

Every customer move is a signal: a slow onboarding, a feature never adopted, an account going quiet, a renewal at risk. The agents watch the five signals, fire the fix, find where revenue leaks, fix it, and loop what worked back in, so retention compounds instead of resetting. You govern every send. It is the exact loop I run on my own business, in public.

Signal 01 · Watch

Watch the signals, live.

Every visit, click, account move, and product action is a signal that a buyer is warming. The agents watch them on your own stack and score which ones are ready to move.

SignalsLive feedwatching
Acme Co · viewed pricing 3×ready2m
New account · 40 staff, fits ICPfit14m
Beacon Ltd · opened the case studywarm1h
Nova · trial activated a key featureready3h
Signal 02 · Trigger

The signal fires the converting move.

A ready signal triggers the right response: the page, the message, the next step, built in your voice and matched to what that buyer just did. No generic blast.

The signal
Acme viewed pricing 3× today
High intent, fits ICP, no rep assigned yet.
triggers ↓
The converting move
Send Acme the ROI page, in their context
Built in your voice, proof beside the ask, one clear next step. You approve, then it sends.
Signal 03 · Find the leak

See exactly where the signal drops.

Read the funnel stage by stage, on your real analytics, and flag every signal that leaks, with its cause and its fix. This is the audit the rebuild starts from.

The stage you liked. It stays the anchor of the loop.
Signal 03Funnel audityour analytics
Signals in12,400 
Landing page8,24066%
Offer page86% drop1,15014%
Biggest leak · Offer page−86%
Symptom
Buyers reach the offer, but 86% never take the next step.
Cause
Generic page, no proof beside the CTA, unclear single action.
Fix
Rebuild in your voice, proof next to the ask, one obvious step.
Demo requestwatch21218%
Pipeline4923%
GGrace · reviewing
Signal 04 · Fix the leak

Rebuild what converts, wherever it leaks.

Not just a landing page. We rebuild whatever the signal needs, a page, a full funnel, or an outreach channel, in your voice, with proof beside the ask and one clear next step. Built with you, on your own stack.

+38% to demo
PageFunnelChannel
Before · generic
After · your voice
✓ named result, beside the ask
Signal 05 · Loop it back

What converted feeds the next cycle.

Every win becomes fresh signal the loop learns from, so each round sharpens the next. Conversion compounds instead of starting cold every time.

Signal 05Compoundingcycle 4
1.0×
Cycle 1
1.3×
Cycle 2
1.5×
Cycle 3
1.7×
Cycle 4
Same traffic, more pipeline each cycle. +52% by cycle 4.

One loop. It compounds every cycle.

01Watch02Trigger03Find the leak04Fix05Loop↺ round again

You stay the governor. Nothing ships without you. The agents run the loop; you own it.

Who it is for

Built for B2B growth, marketing, and product leaders

B2B growth, marketing, and product leaders

You own a conversion or pipeline number with a lean team, whether the title says growth, marketing, or product-led growth. Turn your traffic, and your product signals, into pipeline, on agents you own, without more headcount.

Fractional and independent consultants

You serve B2B clients on your own. Run the conversion agents on your own pipeline and for your clients, and grow without trading more hours.

B2B SaaS teams going up-market

Your mid-market motion stalls at the enterprise buying committee. We build the account agents that convert the committee. Phase 2, by application.

Why choose us

Why teams work with AI Strategy League

Not an agency you rent and a black box you never see inside. A system you own, measured at every stage, built on your own voice, from a team with the track record to prove it.

Work with us
Your systemHandoveryours from day one
Brand, voice & ICP context filesyours
Landing pages & funnelsyours
Signal & outreach agentsyours
Analytics & CRM agentyours
Proof · Retention Engine

Operators, running their own growth

Founders, consultants, and marketers who built the system on their own business.

The foundation

"Hands-on and interactive. Good at showing that it is possible to build a stable context structure and then interesting content from small everyday snippets like transcripts."

Maibritt Harritz GrosenMaibritt Harritz Grosen, Chief Operations Officer, Clearwater

The stable context structure decides everything downstream: whether your agents sound like you, or like generic AI written for everyone and therefore no one.

Working agents you keep

"Really useful course, whether you're new to AI agents or already have some experience. It meets beginners where they are and still gives intermediate users real depth. You walk away with working agents you can refine and start using right away."

Geraldina Scarascia OlsonGeraldina Scarascia Olson, Fractional Marketing Leader

A fractional leader who left with working agents, not notes.

Turning expertise into a business

"For the past few months, Grace has been helping me launch my data science consulting business. She has shown me practical ways to get in front of customers and clearly communicate the value I provide. What stands out is how structured she is. She doesn't hand you a pile of ideas and wish you luck. A few months ago I had no clear path for turning technical credibility into a client-facing business. Today I have a marketing plan, a public presence, and a pipeline of opportunities."

James MottJames Mott, Founder, James Mott Consulting (ex-IBM)

A founder-consultant who turned deep technical credibility into a marketing plan, a presence, and pipeline. That is the front door working.

Proof · Enterprise ABM & GTM

Teams, on the account-based motion

Leaders running the account research, the committee messaging, and the CRM behind it.

The architecture

"Grace did a great job providing an overall framework for how to set goals for AI projects, define workflows, and establish governance. She combined this with live demos on building agents for surfacing prospects that match your ICP, establishing an outbound sequence of LinkedIn or email communications, and developing content for various platforms."

Craig PremoCraig Premo, Director of Marketing, RosmanSearch

Goals, workflows, governance, agents that surface prospects matching your ICP, and the outbound behind them. That is the agentic growth system, listed back to us by a Director of Marketing.

The account work

"Thank you for collaborating and sharing your expertise on our project, GenAI Account-Based Marketing. It has been a pleasure working with you, and we look forward to future collaboration."

SEShifra Eskin, Consultant, ABM partnerships
The judgment

"Grace is an inspiring leader with a real gift for making complex ideas feel clear and approachable. Whether you are just starting out or looking to take things to the next level, her guidance and insights are incredibly valuable. I would highly recommend her to anyone looking to deepen their understanding of AI strategy or leadership."

Toey ChitmanasakToey Chitmanasak, Regional CRM & Data Manager, Michelin

She runs CRM and data regionally at Michelin, the kind of leader who can tell a real system from a demo.

How to start

Three ways in

Audit where your buyer and product signals leak, build and run the whole loop with you, or install the enterprise ABM motion for your biggest accounts.

Start hereRevenue Leak Audit · $2,000

Find the leak

A one-off audit of how you acquire and keep customers: where every customer and every dollar leaks, and the exact fixes. A clear plan in days, credited to your first month.

See the Revenue Leak Audit
Most popularRetention Engine · $2,500/mo

Win and keep, on repeat

The whole loop, acquire and keep, built and run with you, every stage measured, on a system you own.

See the Retention Engine
Phase 2 · by applicationEnterprise ABM

Win the buying committee

For B2B SaaS teams whose mid-market motion stalls at the enterprise buying committee. The account research, messaging, and GTM that move the committee, done with your team.

See Enterprise ABM
The questions

What you are actually thinking

Primarily B2B growth and marketing leaders, and product-led growth PMs, who own a conversion or pipeline number. Also the fractional and independent consultants who serve them, and, at the top end, B2B SaaS teams going up-market to the enterprise buying committee.

Yes. Everything is directed in plain language, no code. Where code is involved, AI writes it and we teach you how to direct it. The method, context and specs before build, is exactly what makes the output good.

It runs on Claude and your own stack: your site, your CRM, your accounts. We build the agents where your work already lives, connect them to the tools you use, and hand everything over. Nothing depends on a platform of ours.

There is no engineering project. You start with a free session, then we build the system with you in plain language over a handful of working sessions. You see the first pieces working early, not after a three-month implementation.

Grace led web, product experience, and conversion inside Microsoft and Canon: up to 50% month-on-month conversion uplift through A/B testing and UX experimentation, and more than $2B in revenue influenced. She now runs her own business on the exact system we teach, in public.

Because we measure it. Analytics on every page and journey, conversion tracked stage by stage, and the CRM watching every lead. You see what converts and what leaks, not a vanity dashboard.

You own it. Every agent, prompt, and playbook is built on your own stack and handed over. When we are done, the capability stays with you, and it compounds on the next project.

You do, and yes. Every agent runs on your own accounts, not ours, so your data never leaves your control. A human approves every send, and nothing publishes itself. You keep the governance, always.

Yes, as a separate engagement. For B2B SaaS teams whose mid-market motion stalls at the buying committee, we run Enterprise GTM and ABM, by application. It is the top of the ladder, reached by referral, not the starting point.

Ready when you are

Bring your funnel. We build the loop.

See the three ways to work with us and what each costs, then apply. No call required to see the price, and you leave with something working, not a deck.

Built on your own stackYou own every agentA human governs every send